Can I Place My Order Over the Phone?
No, we do not accept any orders over the phone. Every order must be input online, after creating an account.
When Will My Order Ship?
This store is open for a limited time throughout the year. Each item in the store is custom embroidered, per order. After the store closes, we will get to work on your items. Please be aware, this could take up to 6-8 weeks from the store closing.
Orders will be sorted at Boeing Saint Charles by the Program Integration Office and dates will be set up for employees to pick up items in Building 598.
What is the Return Policy?
All apparel is custom embroidered to your specification upon order. For this reason, we cannot accept returns. If you have a concern, please contact Heather Stephens at hstephens@rlk-inc.com or 636-205-5534 and she will address your concern on a case-by-case basis.